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How long are my files saved for
This answer depends on what type of account you have: for free file upload accounts we try to keep your files as long as possible, but because we do over 8 TBs of free uploads a day, it’s not economical to keep these files forever.
Thus after a specified amount of time, the files must be deleted. But to delete all files, no matter the size, after a particular amount of time doesn’t make sense either – So after analyzing file upload usage patterns, we came up with the following file retention strategy.
| File size | Days Saved (Free Account) | Days Saved (Premium Account) |
|---|---|---|
| 0 – 5 MB |
60
|
Unlimited
|
| 6 – 15 MB |
50
|
Unlimited
|
| 16 – 50 MB |
40
|
Unlimited
|
| 51 – 100 MB |
30
|
Unlimited
|
| 101 – 250 MB |
20
|
Unlimited
|
| 251 -500 MB |
10
|
Unlimited
|
| 501 – 2000 MB |
5
|
Unlimited
|
If you’re interested in a premium account, please contact us.
(4 votes, average: 4.75 out of 5)
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Why do I receive a Security Error when trying to send 1.5gb .mkv file?
what browser are you using?
I’m having the same issue. 1.2gb .wmv file. Tried it on ie and firefox. Same security error on both browsers
what is the exact security error you are receiving when sending your large files?
i send a file may 12, 2010 at 6:55 p m. and i call my brother at around 10: pm,May 12. he told me he saw the notification that i send a files but on thenotice it says that the file is not there any more don’t know y its just about 4 hours and my files are gone i mean my brother did no get it
the files are still there, i sent you an email with the links
So I just uploaded file and checked link and says its expired ??!! just uploaded it so not sure where it has gone.. here is the link
http://www.sizablesend.com/download/d0b8318b04d82ca811a4e0848476d129
same problem here. i uploaded/sent a 400mb .rar file a few hours ago, and the download link says its expired… please help asap. thanks.
Our newest version of SizableSend.com accounts for many errors experienced with sending large files for free.
I got email messages from Sizeable Send with each a link to one downloadable file. But the sender uploaded more file than links i got! How can i download the missing files?
Check and make sure the other emails aren’t in your Spam folder. Also, sometimes when you get multiple emails from SizableSend.com they will trickle in one by one as compared to being delivered all at once. In the meantime, we will email you all the download links. Have a great day and thank you for using our service to send large files free!!!
I was sent a file yesterday but when I went to the link it says the files are expired. It also says the file size was 0 mb. Do I need to get the person to try again or will the same thing happen?
Files less than 5MB is size are kept for a minimum of 60 days, so it is VERY unlikely that the system deleted the file.
In that case can you please suggest how I can find the file?
Normally we can lookup the files based off your email, and in this case we did exactly that. However the file records are all saved in the database with a size of 0.00MB. Additionally we confirmed the files don’t exist on any of our media cache server clusters in any of our multiple data centers. It gets stranger: Our logs show that even though the files were uploaded to the database they were never deleted by our batch process scripts. It’s as if you uploaded an invisible file. After thinking things through we believe there is a strong chance that this hiccup was caused by by a web browser error when the sender uploaded the files, thus we suggest you ask them so send the files again. Things should hopefully go just fine.
[...] And since there are no usage restrictions you could theoretically upload Terabytes of data and it would always be free. Here are details on how long their files are kept for. [...]
Just moments ago I finished uploading a 251 mb file called Central-South.ecw. (It said “completed”). A download link was sent to my email but both that and the download link from the completion page (same link) show the file as being 0.00 mb and error message of “The file associated with this link has expired*”
The download link is: http://www.sizablesend.com/download/190868431d900edddfb6b18acffbb3ca#cid=8
Help! Thank you.
First, let us apologize on the delayed reply of this message. As I’m sure you have noticed from the site we have been hard at work rolling out our New version of Sizable Send which will be must faster, easier and more reliable. However as your comment denotes, you have experienced some of the issues we are currently troubleshooting on the new site.
For that we apologize. By the time you receive this email 100’s of the bugs that were causing issues for a small percentage of our users will be worked out. However there are still a few more we need to squash before sending large files for free is as reliable as the new version promises.
In the mean time (and we know you won’t like this answer) the only thing we can suggest is to resend the file and rest assured that in a week’s time the site will be light-years more reliable with sending large files like the one you had issues with.