Sizable Send Help

My file is stuck uploading at 100%

admin — Thu, 02 Sep 2010 01:18:46 +0000

Errors with uploading files larger than 500MB can be tricky to debug because when something fails it isn’t always on our end.

For example: sometimes your browser can timeout or throw an error, the file may be partially corrupted and more often than not, the browser just gives up if it doesn’t hear back from our servers in a timely enough matter during the file upload… If we could fix the latter issue on our end we would but it is a browser dependent bug.

Here are some things to note when uploading large files for free:

Files larger than 500MB, e.g. files between 500MB and 2200MB in size are first uploaded to our special “large file capacity” server farm then automatically transferred from those servers to our high speed CDN (Content Delivery Network).
Because those files in essence need to double upload, it can take about 1.5x longer to upload as compared to a file less than 500MB in size which is just directly uploaded to the CDN bypassing the “large file capacity” servers.
Sometimes the file upload progress bar can get stuck at 100%, this is COMPLETELY NORMAL for files larger than 500MB is size.
When it’s frozen at 100% this usually means it has successfully uploaded the large file to the “large file capacity” servers and is currently in the process of transferring the file over to our CDN.
1. However do note this; it shouldn’t be stuck at 100% forever, usually only for 1 minute for every 100MB uploaded beyond 500MB. After the transfer to the CDN is complete SizableSend.com will then display your download links, thus completing the large file upload process.

Tips on uploading files larger than 500MB:

Try uploading it in Internet Explorer; of all the browsers we have tested it seems to work the best.
Be patient, large files can take hours to upload and 99.9% of the time the speed bottle neck is your internet connection, not our servers.
Contact us with any errors you receive and we will do our best to resolve them.
ENJOY! Remember, SizableSend.com is the only 100% free file uploader that lets you upload an unlimited amount of files up to 2.2GB each. No other service offers anything close without making you sign up for a trial account or pay for it. That being said, we are a free service and can’t troubleshoot every single issue simply because we don’t have the man power – nevertheless we will always do our best.

I dont see a “start upload” button or a “send” button

admin — Tue, 31 Aug 2010 17:59:01 +0000

Question: I just uploaded a large file and can not find a way to send it. I dont see a “start upload” button or a “send” button.

Answer: After you have selected your file(s) to upload, the upload will automatically begin on its own.

Is your file upload service always going to be free

admin — Tue, 22 Dec 2009 04:41:53 +0000

The answer is yes. SizableSend.com will always be free for anyone to use as long as the concept does not start losing money.

SizableSend.com was created on the basis to provide the largest file transfer allotment (2 GB 100% free to the public – And also to make uploading multiple files so simple that file upload became intuitive by all!

Of course if we suspect you are using SizableSend.com for illegal purposes or Spamming, we reserve the right to terminate your usage rights immediately.

How do I send large files

admin — Tue, 22 Dec 2009 04:41:25 +0000

Enter your email, and the email of the recipient you want to send the large file(s) to.
Click the Select Files button
Select as many large files as you want; To upload multiple files at once, Ctrl + Click items in the browse files window. You can also queue up additional large files while others are files uploading.
Click the Open button in the browse files window, that’s it! Uploading will start automatically. The recipient will be sent a secure download link to the file.

Are there limits on how often I use Sizable Send to upload files

admin — Tue, 22 Dec 2009 04:41:00 +0000

Surprisingly no! You can use SizableSend.com to upload files as many times in a row as you please. In theory, you could use SizableSend.com to send 1000′s of large files per day. We even encourage you to send all the large files you want after all, that is why we built this website.

Of course if we suspect you are using SizableSend.com for illegal purposes or Spamming, we reserve the right to terminate your usage rights immediately.

Related file uploading restrictions:

Are there limits on how many files I can upload at once

admin — Tue, 22 Dec 2009 04:40:34 +0000

Yes, but very few. You can only upload ten (10) files at once. The reason we limit multiple uploads is simple: we want to keep the site from being used by spammers to maliciously send 1000′s of files to unintended recipients.

Besides, there is no limit on how many times you can use SizableSend.com.

So if you want to send 30 large files, use SizableSend.com 3 times in a row. Of course if we suspect you are using SizableSend.com for illegal purposes or Spamming, we reserve the right to terminate your usage rights immediately.

Related file uploading restrictions:

How long are my files saved for

admin — Tue, 22 Dec 2009 03:41:53 +0000

This answer depends on what type of account you have: for free file upload accounts we try to keep your files as long as possible, but because we do over 8 TBs of free uploads a day, it’s not economical to keep these files forever.

Thus after a specified amount of time, the files must be deleted. But to delete all files, no matter the size, after a particular amount of time doesn’t make sense either – So after analyzing file upload usage patterns, we came up with the following file retention strategy.

File size	Days Saved (Free Account)	Days Saved (Premium Account)
0 – 5 MB	60	Unlimited
6 – 15 MB	50	Unlimited
16 – 50 MB	40	Unlimited
51 – 100 MB	30	Unlimited
101 – 250 MB	20	Unlimited
251 -500 MB	10	Unlimited
501 – 2000 MB	5	Unlimited

If you’re interested in a premium account, please contact us.

Related file uploading restrictions:

How many Gigabytes (GBs) can I upload per session

admin — Tue, 22 Dec 2009 03:39:53 +0000

With SizableSend.com you can send up to ten (10) large files simultaneously; for a total size limit of 20,000 MB’s or 20 GB’s worth of large files in one file upload session.

Go here to learn more on the maximum size limit per file.

SizableSend.com makes uploading so easy and freeanyone can send large files with just a few clicks.

Related file uploading restrictions:

What is the maximum allowed size of files uploaded at one time

admin — Tue, 22 Dec 2009 03:38:58 +0000

With SizableSend.com you can send up to ten (10) large files simultaneously; each of those files has a 2 GB limit. In total this means you could send 20,000 MB’s or 20 GB’s worth of large files in one file upload session.

Go here to learn more on the maximum uploads per session limit.

SizableSend.com makes uploading so easy anyone can send large files with just a few clicks.