Articles
Email Issues
Below is a list to articles related to email issues you may be having: The Email Recipient Never Got An Email I Entered in Additional Recipients to Email, But They Never Received Anything (Article coming soon) I Never Received a Copy of the File Download Email (Article coming soon) I Didn’t Receive an Email Confirmation that the [...]
Read Article ›The Email Recipient Never Got An Email
There could be many reasons for an email not being received, so let’s troubleshoot. First, lets make sure the file was correctly uploaded to our system. Below are 3 things to look for if it was successfully uploaded: Did the file upload progress bar get to 100% and then disappear from the file upload screen. E.g. it’s NOT stuck [...]
Read Article ›Frequently Asked Questions
- I'm not Receiving Emails
Make sure "DoNotReply@SizableSend.com" is "white listed" OR added to your "Safe Senders" list. For more help see email issues.
