Articles
Email Issues
Below is a list to articles related to email issues you may be having: The Email Recipient Never Got An Email I Entered in Additional Recipients to Email, But They Never Received Anything (Article coming soon) I Never Received a Copy of the File Download Email (Article coming soon) I Didn’t Receive an Email Confirmation that the [...]
Read Article ›The Email Recipient Never Got An Email
There could be many reasons for an email not being received, so let’s troubleshoot. First, lets make sure the file was correctly uploaded to our system. Below are 3 things to look for if it was successfully uploaded: Did the file upload progress bar get to 100% and then disappear from the file upload screen. E.g. it’s NOT stuck [...]
Read Article ›Sizable Send Minimum Requirements
Compatible Web Browsers: (List is NOT comprehensive) Internet Explorer Chrome Firefox Safari Have you tested it in another browser? Let us know with a comment! Web Browser Requirements: JavaScript enabled Flash Player 9.7.0 or greater
Read Article ›Common Uploading Errors
99.999% of the time you won’t experience errors with the file upload process, but that .001% of the time when you do it can be VERY frustrating. Below is a list of some common errors that can occur during the uploading process: The lists are split into two general categories based on the size of [...]
Read Article ›How Do I Enable JavaScript in My Browser
SizableSend.com requires you to have JavaScript enabled for the file uploader to work. Below are instructions on how to do this in the most common browsers: Internet Explorer (6.0) Select ‘Tools’ from the top menu Choose ‘Internet Options’ Click on the ‘Security’ tab Click on ‘Custom Level’ Scroll down until you see section labled ‘Scripting’ [...]
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