Comments on: Ask Question http://help.sizablesend.com Tue, 16 Nov 2010 13:31:04 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: admin http://help.sizablesend.com/ask-question/comment-page-1/#comment-558 admin Tue, 16 Nov 2010 03:15:32 +0000 http://help.sizablesend.com/?page_id=15#comment-558 The "open" button appears in the "select files" dialog box which itself appears after you click the "Select files" button. The “open” button appears in the “select files” dialog box which itself appears after you click the “Select files” button.

]]> By: Fernando http://help.sizablesend.com/ask-question/comment-page-1/#comment-553 Fernando Sun, 14 Nov 2010 09:35:43 +0000 http://help.sizablesend.com/?page_id=15#comment-553 Where is the "open" button? Where is the “open” button?

]]> By: admin http://help.sizablesend.com/ask-question/comment-page-1/#comment-498 admin Fri, 29 Oct 2010 02:37:57 +0000 http://help.sizablesend.com/?page_id=15#comment-498 From the screenshot you sent us everything looks fine, the file is just so big that it will take a little bit to see the progress bar change to 1% or greater. From the screenshot you sent us everything looks fine, the file is just so big that it will take a little bit to see the progress bar change to 1% or greater.

]]> By: admin http://help.sizablesend.com/ask-question/comment-page-1/#comment-497 admin Fri, 29 Oct 2010 01:19:43 +0000 http://help.sizablesend.com/?page_id=15#comment-497 The user responded: Download 9.12 mb/s Upload 0.78 mb/s PING 123 ms We responded: That is a pretty slow upload speed, according to that speed it will take about 5 hours to upload the 1740MB file. It will take this long even at your internet connections full speed. Has the progress bar still not changed? The user responded:

Download 9.12 mb/s
Upload 0.78 mb/s
PING 123 ms

We responded:

That is a pretty slow upload speed, according to that speed it will take about 5 hours to upload the 1740MB file. It will take this long even at your internet connections full speed.
Has the progress bar still not changed?

]]> By: admin http://help.sizablesend.com/ask-question/comment-page-1/#comment-496 admin Fri, 29 Oct 2010 00:52:54 +0000 http://help.sizablesend.com/?page_id=15#comment-496 What is your internet connection speed? http://speedtest.net/ What is your internet connection speed? http://speedtest.net/

]]> By: admin http://help.sizablesend.com/ask-question/comment-page-1/#comment-495 admin Fri, 29 Oct 2010 00:28:40 +0000 http://help.sizablesend.com/?page_id=15#comment-495 customer.relations@sfusion.com customer.relations@sfusion.com

]]> By: Erin http://help.sizablesend.com/ask-question/comment-page-1/#comment-494 Erin Fri, 29 Oct 2010 00:24:55 +0000 http://help.sizablesend.com/?page_id=15#comment-494 Sure, what email address should I send it to? Sure, what email address should I send it to?

]]> By: admin http://help.sizablesend.com/ask-question/comment-page-1/#comment-492 admin Fri, 29 Oct 2010 00:08:18 +0000 http://help.sizablesend.com/?page_id=15#comment-492 Every upload will have a progress bar, although on large files it will take a few minutes for the first 1% to appear. Can you send us a screenshot of what you are seeing? Every upload will have a progress bar, although on large files it will take a few minutes for the first 1% to appear. Can you send us a screenshot of what you are seeing?

]]> By: Erin http://help.sizablesend.com/ask-question/comment-page-1/#comment-491 Erin Thu, 28 Oct 2010 23:33:49 +0000 http://help.sizablesend.com/?page_id=15#comment-491 I'm sending a 1.6GB file and there is no progress bar telling me what percentage that the download is at. It's frustrating because I have no clue how long it will take. 5 hours? 5 days? I’m sending a 1.6GB file and there is no progress bar telling me what percentage that the download is at. It’s frustrating because I have no clue how long it will take. 5 hours? 5 days?

]]> By: admin http://help.sizablesend.com/ask-question/comment-page-1/#comment-472 admin Fri, 22 Oct 2010 04:42:07 +0000 http://help.sizablesend.com/?page_id=15#comment-472 The format of download link you have provided is a legacy format that is no longer used in Sizable Send file uploads. Try uploading the file again and you will receive a download link in the following format: www.sizablesend.com/file/a67n4s/the-files-name.extension The format of download link you have provided is a legacy format that is no longer used in Sizable Send file uploads. Try uploading the file again and you will receive a download link in the following format: http://www.sizablesend.com/file/a67n4s/the-files-name.extension

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